1. Information We Collect

SnapAsset AI ("we," "our," or "us") collects information that you provide directly to us, including:

Contact Information: Name, email address, phone number
Account Information: Username, password, and profile details
Asset Information: Photos, descriptions, values, and metadata about your personal property
Assessment Data: Responses to our insurance preparedness quiz
Usage Information: How you interact with our service, including IP address, browser type, and device information

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Process your asset documentation and generate reports
Send you assessment results and personalized recommendations
Communicate with you about product updates, offers, and promotions
Analyze usage patterns to enhance user experience
Detect, prevent, and address technical issues or fraudulent activity
Comply with legal obligations

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

With Your Consent: When you explicitly authorize us to share your information
Service Providers: With third-party vendors who perform services on our behalf (e.g., email delivery, cloud storage)
Legal Requirements: When required by law, court order, or to protect our rights
Business Transfers: In connection with a merger, acquisition, or sale of assets

4. Data Security

We implement industry-standard security measures to protect your information, including:

Encrypted data transmission (SSL/TLS)
Secure cloud storage with access controls
Regular security audits and monitoring
Employee training on data protection

However, no method of transmission over the Internet is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

5. Your Rights and Choices

You have the right to:

Access: Request a copy of the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information
Opt-Out: Unsubscribe from marketing communications at any time
Data Portability: Request a copy of your data in a machine-readable format

To exercise these rights, contact us at privacy@snapasset.ai

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can control cookie preferences through your browser settings.

7. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will delete or anonymize your personal information within 30 days, except where required by law to retain it longer.

8. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through a notice on our website. Your continued use of our service after changes constitutes acceptance.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us at:

SnapAsset AI
Email: privacy@snapasset.ai
Address: 123 Tech Street, San Francisco, CA 94105

12. State-Specific Rights

California Residents (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA), including:

Right to know what personal information is collected
Right to know if personal information is sold or disclosed
Right to opt-out of the sale of personal information
Right to deletion
Right to non-discrimination for exercising CCPA rights

European Residents (GDPR)

If you are in the European Economic Area, you have rights under the General Data Protection Regulation (GDPR), including:

Right to access, rectification, and erasure
Right to restrict processing
Right to data portability
Right to object to processing
Right to withdraw consent
Right to lodge a complaint with a supervisory authority